FAQS
Shipping Info
Do you ship internationally or offer delivery services?
Yes, we can arrange secure international shipping for most items. Please contact us directly for details on delivery options, insurance, and shipping costs.What languages do your staff speak?
Our multilingual team speaks more than six languages, including English, Spanish, German, French, Italian, and Dutch — ensuring a comfortable and personalized experience for all our international clients.
Care Instructions
Do you offer repair, resizing, or cleaning services?
Absolutely! We offer professional jewellery repair, resizing, and cleaning services. Whether it’s a ring that needs adjusting or a necklace that needs polishing, our in-house experts are here to help.Can I place a custom order or design a piece of jewellery?
Yes, we specialize in custom jewellery. If you have a specific design or vision in mind, our team will work closely with you to create a unique piece that reflects your style and story.What types of jewellery and accessories do you sell?
We offer a wide range of 18kt and 9kt gold jewellery, certified diamond pieces, and precious gemstone collections. We also stock luxury watches and high-end sunglasses from internationally recognized brands.Are your diamonds and gemstones certified?
Yes, all our diamonds and precious gemstones are certified and sourced responsibly. We provide authenticity certificates upon purchase for your peace of mind.
Return Policies
What is your return and exchange policy?
At Midas, we do not offer refunds. However, we are happy to provide an exchange within 7 days of purchase, provided the item is unworn, undamaged, and returned in its original packaging. Please note that items showing signs of wear or damage cannot be accepted for exchange.
Trusted by Our Clients
Atención excelente, el modelo que buscaba no estaba en la tienda pero llegó en solo en 6 dias, entrega super rápida, el personal de la tienda muy amable y profesional, muy complacido, muchas gracias por todo
Nos recibieron calurosamente aquí y nos dieron excelentes consejos. Después de encontrar una piedra, la volvieron a engarzar completamente en oro en lugar de plata. El resultado es exactamente como lo imaginábamos.
Zac fue de gran ayuda para nosotros. Reparando mi cadena y enviándola de regreso al Reino Unido, también limpiando y reparando joyas de plata. Compré joyas en la visita anterior. Lo recomendaría completamente.
